Shipping Policy

Overview

We are committed to providing a smooth and reliable delivery experience for every pet parent.

This Shipping Policy explains our order processing and delivery procedures.

All orders are processed after payment confirmation.

Orders are typically processed within:

1-3 business days

Orders are not processed or shipped on weekends or major holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Delivery times may vary depending on your location and shipping method.

Estimated delivery time:

3-7 business days

Please note that delivery times may be affected by factors outside of our control, including weather conditions, carrier delays, or holidays.

We currently provide shipping services within the United States.

Additional shipping locations may become available in the future.

Once your order has shipped, you will receive a tracking number by email.

You can use this tracking information to check the status of your delivery.

Please make sure your shipping address is accurate before completing your purchase.

We are not responsible for delays or delivery issues caused by incorrect address information provided by the customer.

If your package is delayed or appears to be lost, please contact our customer support team.

We will work with you and the shipping carrier to help resolve the issue.

If you have questions about shipping, please contact us.

Email:

We are here to help.

Email: support@happytailia.com